Privacy Policy

Effective date: March 2026

At Doug the Gardener, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit www.dougthegardener.com or contact us about our gardening services.

1. Information We Collect

We may collect personal information when you:

  • Fill out a contact or booking form

  • Email or phone us

  • Subscribe to updates or newsletters (if applicable)

  • Visit our website

This information may include:

  • Name

  • Email address

  • Phone number

  • Address or property details relating to gardening services

  • Any information you provide in messages or enquiries

2. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and provide quotes

  • Schedule gardening services

  • Communicate about your project or booking

  • Improve our services and website

  • Send occasional service updates (if you have opted in)

We only collect information necessary to provide our services.

3. Website Analytics and Cookies

Our website may use cookies or similar technologies to improve user experience and understand how visitors use the site. These tools may collect anonymous data such as:

  • Pages visited

  • Time spent on the site

  • Browser type

  • General location

This information helps us improve the website but does not personally identify you.

You can disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers where necessary to operate our business, such as:

  • Website hosting providers

  • Email services

  • Booking or enquiry systems

These providers are required to keep your information secure.

5. Data Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. However, no internet transmission can be guaranteed to be completely secure.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to inaccurate information

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites or social media platforms. We are not responsible for the privacy practices of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Doug the Gardener
Email: contact@dougthegardener.com
Phone: 022 068 5257
Website: www.dougthegardener.com